| in
this issue... |
| Around
BIDMC |
| Ask
BeWell |
| Calendar |
| Honors
|
| Heartwalk
Fundraiser |
| Half
Century of Service |
| In
Memoriam |
| In
The News |
| |
Previous Issues
|
|
PatientSite
Earns
National Recognition
BIDMCs PatientSite system has been winning over the patients,
clinicians and office staff who have used it since its inception
in 2000. Now, this patient-friendly communication tool has won national
recognition as Most Innovative Use of Communication Technologies
to Improve Patient Care at a recent Healthcare Delivery Solutions
Congress (HDSC).
PatientSite is the Web-based messaging system that allows secure
communication between BIDMC patients and physicians. Patients can
request prescription renewals, appointments and referrals, and view
medical records, test results and educational materials. Feedback
from computer savvy users has been overwhelmingly positive, citing
timesavings, convenience and a sense of being more connected. More
than 150 BIDMC physicians and 16,000 patients use it, with participation
expected to grow rapidly over the next few years.
Patients love it, says internist and infectious disease
specialist David Ives, M.D., of Beth Israel Deaconess Medical Care
Center - Lexington, who has almost 2,000 patients on the system.
PatientSite allows me to stay in close touch with my patients.
I can respond to non-urgent messages on my schedule without cutting
into face-to-face time with other patients during the day.
Healthcare Associates (HCA) internist Daniel Sands, M.D., M.P.H.,
agrees. It reduces communication barriers, he says.
Patients may not always remember what we say, but with electronic
messaging they can read an e-mail from me and review it at their
convenience or with loved ones. They take a more active role in
caring for themselves because their test results and educational
materials are online. And with features like easy prescription refills
and appointment scheduling, PatientSite has become an important
part of my practice.
Adds HCA internist Richard Parker, M.D., This is a real step
forward for both patients and doctors, and definitely the wave of
the future.
The innovation award came during a 2003 HDSC held in
Nashville, TN, to analyze critical issues and solutions within health
care.
return to top of page
Published monthly for the people
of Beth Israel Deaconess Medical Center to build community, communicate
direction, foster pride and recognize accomplishments.
Produced by Beth Israel Deaconess communications, (66)7-7300
director, internal communications:
Cindy Whitcome
managing editor:
Valerie Hope Goldstein
print layout & design:
Jen McGrath & Jane Hayward
web layout & design:
Jim Dwyer & Lisa Jeanne Graf
contributing archivist:
Ruth
Freiman
contributing photographers:
Oran Barber, Bruce Wahl
© BIDMC, Boston, MA, USA, 2003-2004. All rights reserved. Material
may be reproduced only with the express written consent of communications.
|
|
|
|
BIDMC
Community Finds
Many Ways to Give
Staff at the Cancer
Center, including (l to r) Julie Pokela, Hallie Kasper, R.N.-B.C., M.S.N.,
N.P., and Arline Broberg, bought gifts for four families.
Around Beth
Israel Deaconess Medical Center, employees, physicians and volunteers
have found ways to give throughout the holiday season and beyond.
Each year, caregivers from BIDMC health centers identify families for
the Community Caring program, then work with each to develop a gift
wish list. Fulfilling these wishes has become a BIDMC holiday
tradition for individuals and departments.
The post anesthesia care unit (PACU) is one department that participated
this year. PACU staff member Julianne Whitney, R.N., picked up wish
lists for several families, totaling 30 people. A particularly telling
list requested warm clothing and blankets rather than toys, signaling
that the family may be hard-pressed to pay for heat this winter. Everybody
in our department loves helping out, says Whitney. Having
information about the families and children makes the giving much more
personal.
One Community Caring volunteer, Marge Rabinovich of Newton, helped this
years program reach hundreds of children and families. Bearing
information about the needs of Bowdoin Street Health Center families,
Rabinovich worked with selected Newton elementary and middle schools,
Boston law firm Bernkopf, Goodman and Baseman, and numerous friends
and neighbors. Together, they furnished clothing, toys, school supplies
and books for 200 children, as well as gifts for parents. These
families have become part of the holiday tradition for hundreds of people,
says Rabinovich. It is so meaningful for the students to be buying
gifts for kids their own age.
Rounding out the season of giving at BIDMC were the Longwood Medical
Area/Mission Hill and Fenway Holiday Food Drive, and the annual employee
giving campaign. On both campuses, employees filled food drive boxes
with canned and boxed goods. For the employee campaign, giving opportunities
were expanded. Through the Tradition of Giving option, employees could
make monetary contributions to the Presidents Fund to use where
funds are needed most, or to four BIDMC-related patient services funds.
Through the Good Works option, employees could choose to give to three
organizations outside BIDMC Community Health Charities, United
Way and Community Works. Packets distributed with Dec. 4 paychecks contained
details on the good works of these funds and organizations.
Volunteers Give Year-round
While the winter holidays are a popular time for
helping others, BIDMC volunteers engage in selfless acts throughout
the year.
Our 350 volunteers represent all ages and walks of life, and they
perform a wide range of tasks throughout the medical center, says
Julia Dunbar, manager of volunteer services. They share their
time and talent so generously, in so many ways.
One example is volunteer Martha Edson, a retired corporate vice president
of human resources, who gives her time in the surgical and emergency
departments. She and fellow volunteers keep families informed of a loved
ones progress, help them find their way around, even bring juice
and pillows. We bring even more warmth to this busy place,
says Edson. When staff are pressed, we take the time to calm the
concerns of families and patient, and make them feel more comfortable.
Information on volunteering: (66)7-3026
Red
Sox Tour NICU,
Support Community Caring

DeWayne Pursley, M.D., neonatology, took Red Sox players
on a tour of the Neonatal Intensive Care Unit (NICU) at BIDMC on Friday,
Dec. 12, to share holiday cheer with infants, parents and staff. Infielder
Lou Merloni, pitchers Mike Timlin and Bronson Arroyo and hitting coach
Ron Papa Jack Jackson, were joined by Wally the Green Monster
for a visit to infants, parents and staff in the NICU. The stop was
part of the Red Sox Holiday Caravan. Players also presented
a check to the Community Caring fund that provides food and presents
for patients at the Bowdoin Street Health Center. The Red Sox visit
was featured on WHDH-TV, Channel 7 and the New England Sports Network.
|