| in
this issue... |
| Around
BIDMC |
| Ask
BeWell |
| Calendar |
| In
Memoriam |
| In
the News |
Previous Issues
|
|
BIDMC Earns
Five Star Rating

Patients are highly satisfied with their experience at BIDMC, and
that is earning the medical center and its staff national recognition.
Professional Research Consultants, Inc., the independent vendor
for BIDMCs patient satisfaction survey, rated BIDMC in the
top 10 percent of several hundred hospitals surveyed nationwide
for inpatient care. The award is based on the percentage of patients
who rated their hospital experience as excellent in
overall quality.
In addition to a Five Star Customer Service Award (top 10 percent)
for BIDMCs inpatient services, seven inpatient units were
honored (see below). Outpatient surgery was recognized as ranking
in the top 25 percent of services with very satisfied customers.
According to Dianne Anderson, R.N., M.S., senior vice president
of patient care services, the awards honor the extra effort staff
make to serve patients and families. We are very proud that
these scores reflect the outstanding care given to our patients,
she says. This is a tribute to the dedication and professionalism
of our clinical and support staff.
The following inpatient areas received Five Star awards, putting
them in the top 10 percent of hospitals whose patients rate their
care as excellent:
Farr 9
vascular surgery
CC7
medicine
Riesman
12 surgery
Farr 5
neurology; and a Top Performer Award for neurology
care, the highest rating in the country
Stoneman
4 oncology
Farr 3
cardiology/telemetry
Feldberg 5 ob/gyn
Transplant Unit
Opens on Farr 10
After three years of non-clinical use, Farr 10 is bustling with
31 transplant inpatient beds. The newly designed and renovated area
houses the growing unit that was previously on Farr 6. A coordinated
effort among the departments of planning, facilities, nursing, environmental
services and transplant center physicians helped the unit have a
successful opening on June 7.
Above (l to r): Douglas Hanto, M.D., Ph.D., chief, division of transplantation;
Danae Nardelli, R.N.; and Elizabeth Riccio, R.N.
return to top of page
Published monthly for the people of
Beth Israel Deaconess Medical Center to build community, communicate
direction, foster pride and recognize accomplishments.
Produced by Beth Israel
Deaconess communications,
(66)7-7300
director, internal communications:
Cindy Whitcome
managing editor:
Valerie Hope Goldstein
print layout & design:
Jen McGrath & Jane Hayward
web layout & design:
Jim Dwyer & Lisa Jeanne Graf
contributing archivist:
Ruth
Freiman
contributing photographers:
Oran Barber, Bruce Wahl &
Jane Bell
© BIDMC, Boston, MA, USA, 2004. All rights reserved. Material may
be reproduced only with the express written consent of communications.
|
|
|
|
Mentors
Welcome Red Sox Scholars of 2004
Manny Ramirez (left)
greets Red Sox Scholar Gerard Widzaire and BIDMC mentors Benjamin Schneider,
M.D., and Yvonne Gomez-Carrion, M.D., on June 9.
When Mark Chalek, BIDMCs chief of business ventures, signed up
to be a medical mentor for this years class of Red Sox Scholars,
he wanted to help a student see what dreams the future could hold. Its
a great program a way to give back to our community, says
Chalek. I enjoy working with kids, and since my own are grown
now, I thought this would be a nice opportunity to reconnect with kids.
Chalek is one of 25 BIDMC medical and administrative personnel serving
as mentors for this years class of Red Sox Scholars. On June 9,
he and his fellow BIDMC mentors escorted their scholars across Fenway
Park, alongside Boston Red Sox players, during a pre-game welcoming
ceremony for the Class of 2004. BIDMC is the presenting sponsor for
the program, inaugurated last year for Boston sixth graders who are
graduates of BELL (Building Educated Leaders for Life), an academic
enrichment program. Each scholar receives a $5,000 college scholarship
funded by the Red Sox Foundation, and is matched with a Red Sox player
and a mentor from BIDMC who meet them for special days at Fenway Park,
medical career shadow days and field trips to BIDMC. Each class stays
together for five years.
BIDMC Chief of Transplantation Douglas Hanto, M.D., Ph.D., a mentor
for the class of 2003, recalls the scholars excitement when they
visited BIDMCs minimally invasive surgery labs, emergency department
and neonatal intensive care unit (NICU). It was a chance to expose
them to something they would not ordinarily be exposed to, in the hopes
that it might stimulate their interest in a career in medicine,
he says. We tried to give them a long-term view of the importance
of getting a good education.
Below:
A great lineup: BIDMC scholars, mentors and Red Sox players. Photo
by Jack Maley / Boston Red Sox

Barbara
Sarnoff Lee, L.I.C.S.W., director of social work, became a mentor this
year to have a positive impact on a childs life, try to
encourage and interest a child in health care
and just because
it seemed like a really fun thing to do! She says that meeting
her scholar was a blast! I look forward to spending more time
with her.
Chalek sends weekly e-mails to his scholar, who is preparing for Latin
School entrance exams. He finds it rewarding to guide a student toward
a better future, and adds that being a mentor has also had unexpected
rewards.
Im from this area, so being a Red Sox fan runs in the family,
says Chalek, recalling his reaction to being on the field with players
at the welcoming ceremony. I was probably more thrilled than the
kids!
Want to be considered for future classes of mentors? E-mail Judy Glasser
at jglasser@bidmc.harvard.edu.
Meet this years BIDMC mentors:
Jennifer Beach, M.D., general medicine/HCA
Alexander Carbo, M.D., general medicine
Mark Chalek, research and academic affairs
Stephen Corbett, BID-Needham
William B. Daya, radiology
Paul D. Forte, human resources
Jule Frechette, ambulatory services
Yvonne Gomez-Carrion, M.D., ob/gyn
Sadia Haider, M.D., ob/gyn
Mary Jane Houlihan, M.D., breast surgery
Stephanie B. Jones, M.D., anesthesia
Joseph Kannam, M.D., cardiology
Lissa Kapust, social work
S. Annath Karumanchi, M.D., medicine/renal
Nina Koyama, M.B.A., D.M.D., NICU
Robert Lenkinski, radiology
Jeffrey Liebman, BID-Needham
Stacey McKinnon, radiology
Angel Rosa, radiology
Barbara Sarnoff Lee, L.I.C.S.W., social work
Benjamin Schneider, M.D., general surgery
Sherry D. Scovell, M.D., endovascular surgery
Dan Sullivan, M.D., general medicine/HCA
Karen Victor, M.D., general medicine/HCA
Martha Wilson, radiology
|