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Nurses' Week 2004

As my daughter, Melissa, hovered between life and death, [her nurse], Paula, went far beyond requisite monitoring, remarkably alert to every slight movement or sound. She managed to respectfully address my terrified questions, while never for a moment losing her intense focus on her patient. Genuine compassion was markedly evident in her physical tenderness and quiet, reassuring manner… Melissa later embraced Paula with sobs of gratitude. We will never forget this wonderful woman, this excellent nurse.

These words exemplify the excellence and compassion of BIDMC's nursing staff, who were honored during Nurses' Week in May. The words were about BIDMC's Paula Phinney, R.N., ICU, (pictured above), who was honored in the Second Annual BostonWorks "Salute to Nurses" Campaign in The Boston Globe. Patients and their families nominated Boston area nurses for the honor - and this year, 15 of the 225 nominees were from BIDMC. They were among the many exceptional nurses feted at BIDMC's Annual Nursing Awards Ceremony on May 11.

Senior Vice President of Patient Care Services Dianne Anderson, R.N., M.S., told nurses that BIDMC's "ongoing consistency of high quality care is a tribute to each and every one of you." While Anderson praised BIDMC's low nurse vacancy rate of 6 percent, she noted that with new and expanded units planned, "we will need to recruit and orient a lot more nurses, and retain all you!" In furtherance of this goal, she introduced new Retention Officer Patricia Noga, R.N., B.S.N., M.B.A., C.N.A.A., who is joining BIDMC to "begin our journey to Magnet status."


Anderson also introduced a video by Lydia Capano, financial systems, who filmed 400 BIDMC nurses and set their images to music. Above: Capano (left) with Anderson.


BIDMC President and CEO Paul Levy introduced the "Alexander and Brenda Tanger Nursing Scholarship" in honor of BIDMC nurse Mary M. ("Maggie") Fermental, R.N., who is recovering from an accident-related stroke. Fermental's father, Denis (above, right, with Fermental family members and Levy, far left) thanked the Tangers for their generosity and noted that his daughter hopes to be home - and back at work - soon.

BIDMC Chairman of the Board Carl Sloane and COO Michael Epstein each shared their praise for BIDMC's nurses.


Boston Red Sox Director of Corporate Relations Joe Januszewski started the awards presentations by announcing the first winners of Red Sox Scholarships, funded by last year's playoff raffle.Recipients (shown above, with Januszewski and Levy) were:

Miozoty (Mimi) Vega, patient care technician, 11 Reisman
Gerti Jungers, R.N., clinical nurse III, GI unit
Erin Sawyer, R.N. , clinical nurse II, emergency department
Diane Reardon, R.N., staff nurse, BID-Needham

Click Here to read a listing of additional Nursing Awards and see photos of the winners.



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Published monthly for the people of Beth Israel Deaconess Medical Center to build community, communicate direction, foster pride and recognize accomplishments.

Produced by Beth Israel Deaconess communications, (66)7-7300

director, internal communications:
   Cindy Whitcome
managing editor:
   Valerie Hope Goldstein

print layout & design:
   Jen McGrath & Jane Hayward
web layout & design:
   Jim Dwyer & Lisa Jeanne Graf
contributing archivist:
   
Ruth Freiman
contributing photographers:
   Oran Barber, Bruce Wahl
&
Jane Bell



© BIDMC, Boston, MA, USA, 2004. All rights reserved. Material may be reproduced only with the express written consent of communications.
















Hockey Star Becomes
“One In A Million” Patient

(L-r): Weller, Warren, Exter and Ajl enjoy a reunion

Sometimes patients defy such overwhelming odds they remain on the minds of staff long after leaving BIDMC. Joe Exter has been unforgettable.

“He’s our miracle!” exclaimed Farr 5 Case Manager Helen Burton, R.N., seeing Exter during his recent visit to thank BIDMC staff involved in his amazing recovery.

Exter’s nationally publicized journey began on March 7, 2003, during a college playoff game. A goalie for Merrimack College, then 24-year-old Exter raced for a puck and collided with an opposing player. His helmet became dislodged and he crashed to the ice, fracturing his skull in two places. As he lay unconscious, paramedics worked feverishly to insert a breathing tube and transport him to BIDMC.

Neurosurgeon Simcha Weller, M.D., director of BIDMC’s Neurosurgical Spinal Disorders Program, ordered a computed tomography (CT) scan that confirmed potentially life-threatening bleeding and swelling in Exter’s brain. Even if he pulled through, Weller knew the young star might never realize his dream of playing professional hockey.

While the news devastated Exter’s family, they believed in Weller — and in BIDMC. “I felt so confident that Joe was getting the best care,” says his mother, Donna.

Weller and his team drained cerebrospinal fluid from Exter’s brain, then put Exter in a medication-induced coma to help his brain heal. Exter remembers nothing of BIDMC’s trauma SICU — but his mother recalls, “The ICU nurses were the best!” Victoria Gogan, R.N., B.S.N.; Luci Lima, R.N., B.S.N.; Pauline MacDonald, R.N., B.S.N.; and Wendy McHugh, R.N., M.S. were among those who cared for Exter.

Ten days into his stay, Exter opened his eyes and asked for water. He had no idea where he was.
Psychiatric Clinical Nurse Specialist Leslie Ajl, R.N., worked with Exter as he regained consciousness. She says, “From the moment he started waking up, Joe let us know that he was going to do whatever he could to get better. But even we are amazed at how far he’s come.”

Exter continued his recovery on Farr 5, cared for by a team that included Bonnie Levenson, R.N.; Terry Barden, R.N.; Joyce Scally, N.P.; case manager Rachelle Chenard, R.N., M.B.A., C.C.M.; Burton; and patient care technician Katie Warren. In three weeks, Exter left BIDMC on his own two feet, astounding all.
In re-learning speech, balance and other skills, Exter again defied expectations. A projected six-month stay at Spaulding Rehabilitation Center lasted only eight days — and three months later, Exter was skating again.

“He’s a one-in-a-million patient,” says Weller, who continued to see Exter following his discharge. Exter signed on as a goaltender for the Wheeling Nailers, the Penguins’ East Coast Hockey League affiliate, scoring his first professional win 11 months to the day of his accident. He starts Penguins training camp next fall, with a promising career ahead.

“Seeing the injury and where I am today, no one can believe it,” he says, “but thanks to my medical team at BIDMC, I’m here.”

— Valerie Hope Goldstein