Around BIDMC
Ask Be Well
Calendar
Honors
In Memoriam
In the News
JCAHO Update
Moments that Matter

BIDMC today Home

The following letter was sent to Patricia McNamee, R.N., M.S., clinical director, labor and delivery. It is reprinted with the patient’s permission:


Dear Ms. McNamee,

I am writing this letter of commendation to you for the care I received during my labor and delivery at BIDMC. My labor was three days long, so I have a lot of people to thank. I wish I could remember every name. There are a few people, however, whose contributions really stand out.

To Marybeth [Meservey, R.N.C., M.S.]: Thank you for your unshakably cheerful disposition, even in the face of my frustration and fear. You reminded me that a sense of humor is essential when facing any life challenge, be it birth or motherhood itself.

To Katrina [Bichler, R.N., B.S.N.]: You helped me admit that I needed (and wanted) an epidural, and helped me through the placement. Your faith in me, combined with the dignity you allowed me to keep, kept me going for the many hours of labor to come.

To Donna [Pendoley, R.N.C., M.S.]: There were so many times I almost gave up …but you never gave up on me. You pushed me when I was ready to throw in the towel, comforted me when I cried, and protected me…

The nurses spun a web of expertise and compassion that enabled me to feel more empowered. My husband, my gorgeous (and more importantly, HEALTHY) baby and I thank you all from the bottom of our hearts!

Deborah B., Mom to Emma Jane


To submit thank-you letters, e-mail vgoldste@bidmc.harvard.edu.