BIDMC Tops in Patient Care Survey
Beth Israel Deaconess Medical Center in Boston and Beth Israel Deaconess Hospital-Needham continue to receive rave reviews from patients and employees. Most recently the two earned gold stars in a national survey of patient care conducted by Professional Research Consultants, Inc., (PRC), the independent vendor for BIDMC’s patient satisfaction survey. PRC ranked BIDMC and BID-Needham against several hundred hospitals nationwide. The results:
Several inpatient and outpatient units ranked among the top 10 percent in the country. BIDMC’s cancer/oncology program on Feldberg 7 received PRC’s highest honor by being named Overall Top Performer in that category. Notably, BIDMC’s program was one of only three oncology programs nationwide to receive a Five Star Award, out of 74 oncology programs surveyed.
BIDMC’s outpatient surgery department was named Top Performer for pre-surgical information and for overall quality of doctor care.
Other areas at BIDMC also earned Five Star Awards, ranking them among the top 10 percent nationwide:
- l Inpatient Care
- l Farr 3 – Cardiology/Telemetry
- l Farr 5 – Neurology Medicine
- l Farr 7 – Medical/Surgical
- l Farr 10 – Renal/Liver
BID-Needham’s emergency department received a Five Star Award, and its inpatient unit earned a Four Star Award. BIDMC’s executive leadership received a Four Star Employee Perception Award.
Published monthly for the people of Beth Israel Deaconess Medical Center to build community, communicate direction, foster pride and recognize accomplishments.
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© BIDMC, Boston, MA, USA, 2005. All rights reserved. Material may be reproduced only with the express written consent of communications.
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Salute to BIDMC Nurses!
A standing-room-only crowd at the Shapiro Clinical Center lobby on May 12 watched as nearly $100,000 in scholarships was presented to 21 nurses and nurses-in-training, and numerous others were honored at BIDMC’s Annual Nursing Awards Ceremony.
Physicians and chiefs, staff, board members, donors and family members were there for one purpose – to honor nurses.
Outgoing Board Chairman Carl Sloane noted that he cherished receiving inspiring letters about BIDMC’s nursing staff. “Please know that no one has come to love or respect you more than I do,” he said. Sloane also pointed out that incoming Chair Lois Silverman will be not only the first woman to hold that position, but also the first nurse.
President and CEO Paul Levy, Chief Operating Officer Michael Epstein, MD, and Senior Vice President of Clinical Operations Dianne Anderson, RN, MS, all noted a long list of achievements by nursing staff over the past year: opening new units, leading-edge improvement projects, a perfect JCAHO score, the iShift roll-out, staffing Fenway Park first aid, international service, and more.
A moving moment came when Levy presented the first Alexander and Brenda Tanger Nursing Scholarship, established last year to honor nurse Maggie Fermental, RN, then recovering from a fall-related stroke. Fermental is back at work on Farr 5 and came to the ceremony.
Nursing Scholarship Awards
Funded in part by the Alexander and Brenda Tanger Nursing Scholarship in honor of Fermental; National Grid (NG); staff funds raised through raffles of Boston Red Sox tickets; and the New England Deaconess Hospital (NEDH) School of Nursing Alumnae Association Education Fund:
Leah Abbott, LPN (NG)
Jason Bates (Sox ticket raffle)
Claudine Bruff (Sox ticket raffle)
Jennifer Cloud, RN, OCN (NG)
Maureen Cooper, RN (NG)
Nicole Desrosiers, RN (NG)
Angela Drewniak, RN
Crystal Gavin (Tanger)
Tina Gramm, RN
Rachel Hutchinson, RN
Jeffrey Jasie
Natalie Mailloux, RN
Stephanie Mansfield (NEDH)
Natasha Martin
Erin Mathews, RN
Christina Parker, RN
Joanne Pascucci
Mwanja Phiri
Martha Powers, RN
Venice Scott
Lillian Uwalaka (Sox ticket raffle)
Gitta and Saul Kurlat Award for Nursing Excellence
Erin Mastronardi, RN
The Department of Surgery and Joseph M. Koufman Foundation Award for Excellence in the Care of Surgical Patients
Eleanor Calderone, RN
The Department of Surgery and Joseph M. Koufman Foundation Award for Excellence in Peri-operative Care
Janet Orr, RN
William D. Cochran Award for Excellence in Neonatal Nursing
Patricia McNamee, RN
Internal Medicine Residency Nursing Excellence Award
Angela Cabral, RN
Nicole Tabor, RN
Excellence in Gerontological Nursing Award
Naomi Zack, RN
Dr. Mary Anne Badaracco Annual Award for Excellence in Psychiatric Nursing
Fran Victor, RN
Edward and Marilyn Schwarz Awards
Tiffany Avila, RN
Katie Hathaway, RN
Robin McLaughlin, RN
Elizabeth McNichol, RN
George Morris, RN
Kathleen Mulligan, RN
Kelly O’Brien, RN
Nancy O’Rourke, RN
Nancy Peirce, RN
Mary Phelan, RN
Tina Pierro, RN
In addition, 66 staff members were honored for clinical nurse III and IV advancements and nursing continuing education funding, several units were recognized for PRC awards, and nine nurses were nominated for BostonWork’s “Salute to Nurses.”