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Untitled Document
Clarification
of press articles about the outage
- Our network
had a flat topology which was required by multiple legacy apps. Our network
downtime was caused by having a layer 2 based enterprise network with VLANs
that crossed the core.
- We restored
the network by moving portions of the network from switched to routed and
eliminating all loops
- Over the next
6 months we will retire all the offending legacy apps and move to a network
that is routed at the distribution and core layers.
- Cisco flew
in a few spare 6509's and configured them just in case our existing 5509's
were unable to handle the traffic of our new topology. Since the 6509's were
configured by a different team than the team fixing the existing 5509's, this
was work done in parallel. The press described this as a complete parallel
network, which it was not.
- CIO magazine
will devote it's February issue to an in depth look at the architectual flaws
in the network. Our hope is that we can broadly share our lessons learned
so that other institutions that grew by merger and acquisition will examine
their networks and eliminate any flat topologies, preventing the kind of downtime
we experienced.
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